Limited Opening for Freshers for Technical Support(Voice) 30 Opening(s) Microland , hiring for TSR |
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| Experience: |
Fresher |
| Location: |
Bangalore |
| Education: |
UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization |
| Industry Type: |
CCNA |
| Functional Area: |
ITES/BPO/KPO, Customer Service, Ops. |
| Job Role: |
Associate/Sr. Associate -(Technical) |
| Date Posted: |
24/05/11 |
| Desired Candidate Profile |
Graduate fresher’s like BE, B Tech, BCA, MCA, MBA, BSc, BHM, BBM, BCom, BA, BBA, Diploma holders.
Any ITI & 10+2 should carry min 1 year any domain experience
BE 2010 passout less than 60% |
| Job Description |
Contact HR SHRUTHI– 9845755264 • Technical Support (voice) on basic operational or maintenance of Networking products like computer routers, modems .
• Guide customer troubleshooting efforts to identify products that have
Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.
• Identify and provide input on unique or recurring customer problems.
Note:
Its Complete 24/7 Technical Process (Voice) Take a print out of this letter to attend Interview.
Venue:
MICROLAND LIMITED,
1B, RMZ ECOSPACE BUSINESS PARK,
BELANDUR OUTER RING ROAD,
BANGALORE.
Keywords:
Excellent communication, Troubleshooting Knowledge in Hardware & Networking & CCNA, CCNP, Routers, Modems, flexibility to work in shifts
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| About the Company |
Microland’s Infrastructure Management Service is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base |
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| Company Name: |
Microland |
| Contact Name: |
Shruthi |
| Website: |
http://www.microland.co.in/ |
| Address: |
Microland Limited 1B, Ecospace Outer Ring Road Bellandur BANGALORE,Karnataka,India 560001 |
| Email: |
o_shruthibc@microland.com |
| Phone: |
9845755264 |
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